Pallo Terms of Service
These Terms of Service (this "Agreement") set out the terms on which BMG Technologies Inc. (dba Pallo) and its subsidiary, affiliates or related companies (collectively, "Pallo", "Company", "we", "our" or "us") will provide access to and use of certain services available on or through its website, www.pallo.com, and through its mobile application as well as any other online services that it operates (the “Service”), to you, a user of the Service ("you" or "User").
You should read this Agreement carefully. By indicating acceptance of this Agreement or by otherwise using the Service, you are entering into a legally binding agreement with us (and you hereby represent that you are of legal age, and are otherwise fully able and competent, to enter into a binding agreement). If you are using the Service on behalf of an organization, you represent that you have the right to bind such organization to this Agreement, and the terms “User” and “you” will include both you, the individual user, and such organization. If you do not agree to these terms and conditions, you must not use the Service.
THIS AGREEMENT CREATES A BINDING LEGAL AGREEMENT BETWEEN YOU AND COMPANY, AND INCLUDES AN ARBITRATION CLAUSE UNDER WHICH CERTAIN CLAIMS MAY NOT BE BROUGHT IN COURT OR DECIDED BY A JURY. PLEASE READ THIS AGREEMENT CAREFULLY.
- Nature of the Service.
b. No Legal or Tax Advice. Pallo is not engaged in rendering legal or tax advice via the Service, or otherwise. The information provided by Pallo via the Service should not be interpreted as a substitute for consultation or evaluation by qualifiedprofessionals. You are urged to seek the advice of a professional with any questions you may have before implementing any plans or suggestions or using legal templates that may be referenced, discussed or offered by Pallo under the Service. Legal templates have been drafted for simple transactions involving low transaction value. You represent to us (which representation shall be deemed to be made each time you use the Service) that you are not using the Service for the purpose of seeking legal or tax advice. Any reliance on the material, legal templates, advice or suggestions made available by Pallo on the Service is at your own risk, and Pallo specifically disclaims all responsibility for any liability, loss or risk, personal or otherwise, that is incurred as a consequence, directly or indirectly, of the use of the Service.
c. Forecasts and Estimates. The accuracy of all forecasts and estimates depends on the accuracy of the information you provide us. Pallo does not guarantee the accuracy of these forecasts and estimates and accepts no liability for actions taken by you based on these forecasts and estimates. The Service is solely based on the information you provide to us in form of documents and/or responses to questions. You represent that all information you provide is true and accurate.
d. Communications. You agree to receive communications from us and any of our third-party service providers as applicable, including but not limited through e-mail, live chat functions, text, phone, or video calls. Communications may include, but are not limited to operational communications regarding the Service, your use of the Service, promotions. If you no longer wish to receive communications from us via email, you can email us at firstname.lastname@example.org or click the “unsubscribe” button from our emails.
2. General Terms and Conditions. In consideration of use of the Service, you agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by the registration page and (b) to maintain and update this information to keep it true, accurate, current, and complete. If any information provided by you is untrue, inaccurate, not current, or incomplete, Pallo has the right to terminate your account and refuse any and all current or future use of the Service. You agree not to resell or transfer the Service or use of or access to the Service.
You acknowledge and agree that you must: (a) provide your own internet connection through Wi-Fi or cellular network for internet-enabled devices and appropriate data plan and pay any service fees associated with such access, and (b) provide all equipment necessary for you to make such connection, including a computer and modem or other access device.
3. Ownership Rights.
a. Our Property. The Service, including all aspects of the Pallo website and mobile application(including Our Property, as defined below), is the property of, and owned by, Company or its licensors. All the software, algorithms, functionality, inventions, concepts, text, images, sound, music, videos, marks, logos, compilations including the compilation of User Data (as defined in Section 3.b.) generated from your use of the Service or collected from you, content and technology used to deliver the Service or otherwise embodied in, displayed through, or provided directly or indirectly(e.g., emails or other communications from us to you) via the Service are “Our Property.” Except as otherwise expressly permitted by this Agreement, any use, copying, making derivative works, transmitting, posting, linking, deep linking, framing, redistribution, sale, decompilation, modification, reverse engineering, translation or disassembly of Our Property is prohibited. You acknowledge that Our Property has been created, compiled, developed and maintained by us at great expense of time and money such that misappropriation or unauthorized disclosure or use of Our Property by others for commercial gain would unfairly and irreparably harm us in a manner for which damages would not be an adequate remedy, and you consent to our obtaining injunctive relief to restrain any breach or threatened breach of this Agreement, without any requirement to post bond. You may be subject to criminal or civil penalties for violation of this paragraph.
The mark PALLO, and any associated logos, are registered or unregistered trademarks or service marks of Company or its licensors. You may not use them, or any of our other marks or logos, in any manner, including any use that is likely to cause confusion or that disparages or discredits us, without our consent. The Service may also feature the trademarks, service marks, and logos of third parties, and each owner retains all rights in such marks. Any use of such marks, or any others displayed on the Service, will inure solely to the benefit of their respective owners.
Subject to the terms and conditions herein, we grant you the non-exclusive, limited, revocable right to access and use Our Property solely to the extent necessary for you to use the Service for your own personal, non-commercial use, as permitted by this Agreement. We reserve all other rights. For clarity and without limiting other obligations herein, Users shall not distribute or otherwise commercialize Our Property.
b. User Data. The Service may permit you to create, upload, and store certain information or other content (which may include data, text or other materials or content)(collectively, “User Data”). You retain your rights in your User Data, subject to the rights granted below and our rights in Our Property as explained above. You hereby grant and agree to grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, transferable license, with the right to sublicense through multiple tiers, to copy, modify, adapt, transmit, prepare derivative works, use, and otherwise exploit your User Data in connection with operation of the Service. To the extent reasonably necessary or appropriate to effect or support the license granted by you above, you hereby waive and agree to waive (or if not waivable, agree not to assert) any rights of privacy or publicity, or any moral rights or other similar rights, with respect to your User Data.
You agree that we are not responsible for any use or disclosure of your User Data by other users or any third party who gains access to it through the Service (which may include unintended activities by third parties, such as by hackers).
You represent and warrant that (a) you own all proprietary rights in your User Data or, with respect to any of your User Data you do not own, that you have the full authority and right to create, upload, store and/or transmit your User Data, and to grant the licenses and rights you have granted in this Agreement, and (b) that your creation, uploading, storage and/or transmission of your User Data, and the exercise by us and other users of the licenses and rights granted by you herein, shall not infringe any third party intellectual property or proprietary rights, nor violate any rights of privacy or publicity, nor be defamatory, libelous, vulgar, profane or obscene, nor violate any law or other right, privilege or interest of any third party. If your account and User Data is flagged and/or suspended for any reason, please reach us at email@example.com with details.
d. Storage. You agree Pallo has no obligation to store any of your User Data. Pallo has no responsibility or liability for the deletion or accuracy of any User Data; the failure to store, transmit, or receive transmission of User; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Service. You agree that Pallo retains the right to create reasonable limits on Pallo’s use and storage of User Data, such as limits on file size, storage space, processing capacity, and similar limits described on the Service and as otherwise determined by Pallo in its sole discretion.
Subject to the terms and conditions herein, unless you and Pallo have otherwise agreed in writing (including through agreements with our partners or affiliates), you are permitted to use the Service solely for (a) your own personal use, and/or (b) to facilitate your business, provided that such business purpose does not entail a resale of the Services or Our Property.
a. Prohibited Uses. You must not (a) except as otherwise expressly permitted by this Agreement, harvest or otherwise collect information about others from the Service; (b) take any action that imposes or may impose an unreasonable or disproportionately large load on the Service or its infrastructure, or bypass any measures we may use to prevent or restrict access to any portion of the Service (or other accounts, networks or services connected thereto); (c) use manual or automated software, devices, or other processes to “crawl,” “scrape” or “spider” any of the Service or otherwise to copy, obtain, propagate, distribute or misappropriate any information or other content from the Service, including any of Our Property; (d) distribute or otherwise make available any information or other content obtained through the Service to any third party, except as expressly permitted herein; (e) violate any law, regulation, executive order or ordinance including through actions that give rise to criminal, civil, administrative or regulatory liability and/or fines; (f) post or share User Data that is or may be illegal or inappropriate, including material that may be defamatory, obscene, harassing, offensive, fraudulent, objectionable or infringing; (g)transmit any virus, trojan horse, or other disruptive or harmful software or data or (e) otherwise interfere in any manner with the use or operation of the Service. Pallo may terminate your use of Service based on our reasonable suspicion that your activities, business, or products are objectionable or promote, support, or engage in any of the prohibited uses described above.
Pallo may monitor the use of Service and User Data and may edit or remove any User Data. We may take any action necessary to satisfy our legal obligations, protect Pallo and its customers and to operate the Service properly. You agree not to use the Service if you have been previously banned or removed by Pallo.
6. Age Restriction. The Service is not directed to users under the age of eighteen (18). We do not knowingly collect any Personal Information from individuals younger than the age of eighteen (18). We will delete any Personal Information collected that we later determine to be from a user younger than the age of eighteen (18). By using the Service, you represent that you are eighteen (18) or older.
7. Biometric Records. Pallo may require biometric records, such as facial recognition or fingerprint scans, upon sign-up. Pallo uses biometric scans to make sure that a User’s Account is solely the property of the User, and to enhance security. By creating an Account, you agree that Pallo may, subject to applicable laws and regulations, (i) obtain your biometric scan, (ii) maintain and store your biometric scan, and (iii) use your biometric scan to verify your identity and provide enhanced security.
IF YOU ARE AN ILLINOIS RESIDENT, if we obtain your biometric records, we will delete your biometric scan within three years of your last interaction with the Service, even if you do not request deletion. You must inform us that you are an Illinois resident by going into your profile and selecting Illinois as your state.
8. Suspicious Activity. We have the right, but are not obligated to, monitor the Service for fraud or other suspicious activity. If you are aware of any suspicious activity on your account, you agree to immediately report such activity to firstname.lastname@example.org. Pallo is not responsible for your failure to report suspicious activity about which you may be aware. You agree that Pallo may disclose any information in order to fulfill any legal request, or for the protection of Pallo and its Users.
9. Feedback. If you provide to us (directly or indirectly, and by any means) any comments, feedback, suggestions, ideas, or other submissions related to the Service (collectively "Feedback"), the Feedback will be the sole property of Company. We will be entitled to use, reproduce, disclose, publish, distribute, and otherwise exploit in any manner, all Feedback, without restriction and without compensating you in any way. We are and shall be under no obligation to maintain any Feedback in confidence, or to respond to any Feedback. You can reach us through live chat within the mobile application or email us at email@example.com with your Feedback.
10. Warranty Disclaimers and Limitations of Liability. THE SERVICE IS PROVIDED “AS IS,”, WITH ALL FAULTS. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING: (A) ALL WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, AND ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; (B) THAT THE SERVICE OR OUR PROPERTY WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR; AND (C) AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED FROM THE SERVICE OR OUR PROPERTY. We may pause or interrupt the Service at any time, and you should expect periodic downtime for updates to the Service. No advice or information, whether oral or written, obtained by you from us or through the Service will create any other warranty.
UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO RECOVER FROM US ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF DATA, OR LOSS OF USE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING FROM OR RELATING TO THIS AGREEMENT, THE SERVICE OR OUR PROPERTY, EVEN IF WE HAVE BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT, THE SERVICE OR OUR PROPERTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT OF $10.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY FOR CERTAINTYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
11. Cloud Services and Third Party Services. Without limitation of the disclaimers and limitations of liability set forth in Section 5, you acknowledge and agree as follows: (a) we provide the Service using cloud computing services of one or more third party cloud providers (collectively, the “Cloud Providers”); and (b) we shall not be responsible or liable to you for any act, omission or failure of any Cloud Provider.
12. Billing Policies. Certain aspects of the Service may be provided only if subscription fees or other charge plus applicable taxes and service charges (“Fees”) are paid by you. Fees may vary depending on whether you purchase your subscription directly through Pallo or through one of our partners or affiliates. If you purchase a subscription plan for the Service or certain features of the Service, you must pay all applicable Fees. All payments shall be made in U.S. dollars. We reserve the right to accept, refuse or cancel any orders placed through the Service, without liability or justification. If we change subscription Fees or other charges for your subscription, we will give you advance notice of these changes. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to You as provided in these Terms. You agree that your continued use of the Service constitutes your agreement to the amended Agreement; provided, however, that if any such change materially affects your rights under this Agreement, or negatively impacts your use of the Service in a material way, or results in higher fees being charged to you by Pallo, we will provide you with written notice of such change. AFTER RECEIVING NOTICE OF A CHANGE THAT MATERIALLY AFFECTS YOUR RIGHTS UNDER THISAGREEMENT, NEGATIVELY IMPACTS YOUR USE OF THE SERVICE IN A MATERIAL WAY, ORRESULTS IN HIGHER FEES BEING CHARGED TO YOU, YOU MAY CANCEL YOUR SUBSCRIPTION OR AGREE TO THE CHANGE. IF YOU DO NOT CANCELYOUR SUBSCRIPTION WITHIN THIRTY (30) DAYS OF THE DATE OF THE NOTICE, THEN YOUWILL BE AGREEING TO THE CHANGE AND IT WILL AUTOMATICALLY BECOME PART OF THISAGREEMENT.
If you purchase a subscription from us at a promotional Fees, the promotional Fees may be for a limited time beyond which the Fees may revert to non-promotional Fees. The limited time period for the promotional Fee will be provided in the promotion or otherwise. Such information shall be deemed as notice as per the requirements of law.
a. No Refunds. You may cancel your Pallo account at any time; however, there are no refunds for cancellation. In the event that Pallo suspends or terminates your account or these Terms, you understand and agree that you shall receive no refund or exchange for any, any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with Your account, or for anything else.
b. Payment Information; Taxes. All information that you provide to Pallo (or our designated third-party payment provider) in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable tax, duty, custom or other Fee of any nature, imposed on the Services by any federal, state, local or foreign government authority if any, relating to any such purchases, transactions or other monetary transaction interactions, other than taxes on Pallo’s income.
c. Subscription Plans. We may offer paid subscription plans for certain Services. If you provide a credit card or other payment method accepted by Pallo and sign up for a monthly or annual paid subscription through the Service, you are expressly agreeing that Pallo (or our designated third-party payment provider) is authorized to charge your payment method for the applicable subscription fee (plus any applicable taxes and third-party payment processor fees) on a recurring monthly or annual basis, as applicable. Your subscription will continue in effect and renew on a recurring basis, monthly or annually, unless and until you cancel your subscription.
d. Cancellation of Auto-Renew Subscription Plans. You must cancel your subscription at least one day prior to the billing date for the next subscription period, in order to avoid the next billing(subscription) period. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME (WHICH CANCELLATION WILL BE EFFECTIVE AS SET FORTH IN THE PRECEDING SENTENCE) BY LOGGING INTO YOUR PROFILE ON THE SERVICE, AND CANCELLING THROUGH THE “BILLING” SETTING. You may also cancel by emailing us at firstname.lastname@example.org stating your name and that you are canceling your subscription, or words of similar effect. If you cancel your subscription, the cancellation will be effective upon your receipt of confirmation from Pallo of the cancellation, and Pallo will not automatically renew your subscription thereafter.
13. Indemnity. You will indemnify us, and our licensors, providers and agents, against any and all claims, actions, proceedings, suits, liabilities, losses, damages, costs, expenses and attorneys’ fees (“Liabilities”) arising out of or related to your breach of this Agreement or your use of the Service (but excluding any Liabilities to the extent caused by our negligence or willful misconduct). We reserve the right to assume the sole control of the defense and settlement of any claim, action, suit or proceeding for which you are obliged to indemnify us. You will cooperate with us with respect to such defense and settlement.
15. Suspension and Termination. You may terminate this Agreement at any time by ceasing to use the Service. We reserve the right to suspend your access to the Service at any time if we believe you are in breach of this Agreement. We reserve the right to terminate this Agreement or to cease to offer the Service at any time on written notice to you (including by email to registered Users or posting on our website), for any reason or no reason.
If we cease to provide the Service, you agree: (a) to continue to be bound by this Agreement, (b) that the license and rights provided by us under this Agreement shall end, and (c) that we shall not be liable to you, or any third party, for compensation, reimbursement, or damages in connection with your use of the Service or for termination of access to the Service.
Sections 1-11 and 13-23, any accrued obligations and remedies hereunder, and any other provisions that by their nature should reasonably survive, shall survive the termination or expiration of this Agreement.
16. Modification of Service and Agreement. We reserve the right to modify the Service at any time, without notice to you. We may also from time to time amend this Agreement prospectively. If we do so, we will notify you by posting on our website. You agree that your continued use of the Service constitutes your agreement to the amended Agreement. If you do not agree to any amended Agreement that we publish, you must cease using the Service.
17. Applicable Law. You and we each agree that all disputes or other matters arising from or relating to this Agreement, or the use or operation of the Service, will be governed by the substantive laws of the State of New York, U.S.A., without regard to its or any other jurisdiction’s conflicts of laws principles that would apply another law. Any action or proceeding by you relating to any claim arising from or relating to the Service or this Agreement must commence within the shorter of the applicable statute of limitations or one year after the cause of action has accrued. The United Nations Convention for the International Sale of Goods is hereby disclaimed.
18. Arbitration. We will attempt to resolve disputes with Users to their satisfaction. If, however, a matter arises that cannot be resolved promptly between you and us, you agree that any disputes arising out of or relating to the Service or this Agreement (including the validity and scope of the agreement to arbitrate and any disputes with other users of the Service) shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under the Federal Arbitration Act, and shall be conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by the AAA (for information on the AAA and its rules, see adr.org). You agree that the arbitration shall be held in New York, New York, unless the AAA or the arbitrator shall determine that venue in such city is unreasonably burdensome, in which case the AAA or the arbitrator shall select a venue that is not unreasonably burdensome to both you and us. You agree that, if the AAA shall be unavailable or decline to administer the arbitration, and the parties do not agree on a substitute, a substitute administrator or arbitrator shall be appointed by the court. This provision shall not apply to claims of patent, trademark, or copyright infringement or misappropriation of trade secrets(collectively, “IP Claims”). In addition, you or we may elect to bring an individual claim in a small claims court, but we do not hereby agree to any personal jurisdiction that is otherwise lacking.
You agree that any arbitration shall not permit claims on a class, mass, representative, or private attorney general basis. You further agree that no claims of other parties may be consolidated with your or our claims in the arbitration without both your and our consent. YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASEDECIDED BY A JURY AND TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATEATTORNEY GENERAL, OR CONSOLIDATED ACTION AGAINST US.
If any part of this Arbitration clause is later deemed invalid as a matter of law, then it shall be severed and the remaining portions of this section shall remain in effect, with the exception that if the preceding paragraph is deemed invalid, then this entire section shall be deemed invalid and the arbitration clause shall be void.
19. Jurisdiction. With respect to any IP Claims (as defined above) that are not subject to arbitration under the above provision, you hereby consent to non-exclusive jurisdiction and venue in any federal or state court located within the State of New York, U.S.A., with respect to any suit, claim or cause of action arising from or relating to the Service or this Agreement, and you shall not bring any such suit, claim or cause of action except in a court located within the State of New York, U.S.A.
20. Force Majeure. In no event will we be liable for any failure to comply with this Agreement to the extent that such failure arises from factors outside our reasonable control.
21. Compliance with Laws. You will comply with all laws and regulations applicable to your activities under or in connection with this Agreement, including without limitation United States export control laws, regulations, and executive orders.
22. Geography. We are based in the United States. We provide the Service for use only by persons located in the United States. We make no claims that the Service or any of its content is accessible or appropriate outside of the United States. Access to the Service may not be legal by certain persons or in certain countries. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
23. Miscellaneous Provisions. No delay or omission by us in exercising any of our rights occurring upon any noncompliance or default by you with respect to any of the terms and conditions of this Agreement will impair any such right or be construed to be a waiver thereof, and a waiver by us of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement herein. No waiver will be binding on us unless made in an express writing signed by us. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement will remain in full force and effect and the unenforceable provision will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. Except as otherwise expressly provided herein, this Agreement sets forth the entire agreement between us and you regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter. This Agreement and your rights and obligations hereunder are not assignable, or otherwise transferable or delegable, by you to any third party without our prior written consent in our sole discretion. Any purported assignment, transfer or delegation without such consent will be null and void. We may assign or otherwise transfer or delegate this Agreement (including any rights or obligations hereunder), including to any purchaser of our business, from time-to-time in our sole discretion. This Agreement will be binding upon and inure to the benefit of the parties’ successors and permitted assigns. You agree that the electronic text of this Agreement constitutes a writing and your assent to the terms and conditions hereof constitutes a “signing” for all purposes. As used herein and unless the intent is expressly otherwise in a specific instance, the terms “include,” “includes” or “including” shall not be limiting and “or” shall not be exclusive. Any section headings herein are for convenience only and do not form apart of, and will not be used in the interpretation of, the substantive provisions of this Agreement. You agree that email to your email address on record will constitute formal notice under this Agreement. There shall be no third-party beneficiaries to this Agreement.
Last Updated: March 2023